Sometimes things aren't always Rosey.
We have had first hand experience of how fortunate we are to live in a country where there is so much medical expertise available and where we have a national health service.
When our youngest son spent three months in hospital after he was born he received excellent care from people that were clearly very passionate about their work. But putting the superb expertise and intelligence aside, these people were also nice to us. And they didn't have to be. Now I would like to think that most people would show at least a little sympathy to a mother and father who's baby was fighting for his life, but it was more than that.
The intensive care nurses in the neonatal unit at Nottingham City hospital for example, were some of the kindest people I have ever met. I was in complete awe of the fact that they had the strength to monitor a room full of very poorly babies. They also made the effort to answer questions without showing their exhaustion (which must occur after a twelve hour shift in a room full of beeping machines). They knew how to deal with my feeling of sheer helplessness and even encouraged skin to skin contact which meant so much more work for them.
I have had a couple of days in hospital myself recently for something minor and the care was second to none. Yes I had to wait a while and yes the staff were run off their feet. Alongside these things that people so seem to focus on, I felt absolutely confident in the diagnosis and treatment I was given and was made to feel very welcome and not at all a burden.
I'm not very brave when it comes to these things and I'll be honest and admit that when I was taken to theatre to be put under I was scared. The staff talked to me to put me at ease and just as I was drifting off, the nurse at my side told me I had nothing to worry about and that she was going to look after me. The next thing, I woke up to her at my side handing me a drink of water and talking to me again. She didn't have to be that nice, but she was and it was so appreciated.
Since then I have had to have a dressing changed regularly and have heard so many people moaning about and criticising the NHS.
I know mistakes are made and when they are, the results can be catastrophic to people. But these mistakes are rare. Inbetween all of the bad publicity covering what is so wrong with our health service, the staff continue to treat thousands of people with excellent care and consideration.
So (and this has turned into a bit of a rant) next time you are thinking about having a bit of a moan just consider that it may be you who needs hospital treatment (I hope not) and when you do, the staff are paid to make you physically better- them smiling and being kind is done because they care. That's what makes the NHS great.